Explain ratings and flags
I was not able to find a section in the website explaining what player ratings are and how they are calculated. I also noticed that there are some flags on the picture of some users, such as a red flag on the bottom right corner but I could not find anywhere to explain what that means. I think a section in the Knowledge Base or Help would be helpful t understand it.
We already looking to create more articles in the /help site and pop-ups that will explain functionality of the website. Thanks for the feedback